Understanding the risks
Wagering money is never without potential consequence: financial loss, debt, strain on close relationships, isolation, or even dependency. Keeping this reality in mind is the first step toward a controlled practice.
Absolute priority
The tools, the markers, and the contacts to stay in control of your sports betting activity — and know where to find help if needed.
Joueurs Info Service answers for free, anonymously and confidentially, seven days a week.
Wagering money is never without potential consequence: financial loss, debt, strain on close relationships, isolation, or even dependency. Keeping this reality in mind is the first step toward a controlled practice.
Every ANJ-licensed operator must offer, from account opening, tools to cap deposits, stakes, and session time, along with a self-assessment test. These tools are free and can be adjusted at any time from the account's personal space.
Anyone can request to be added to the national self-exclusion register, for a chosen or indefinite duration. This registration blocks the opening and use of accounts with every licensed operator in France, both online and at physical points of sale.
Difficulty stopping, needing to stake increasing amounts, hiding the activity from loved ones, borrowing to continue, neglecting daily responsibilities: these signals deserve immediate attention and may justify seeking outside help.
The people close to someone in difficulty can also contact Joueurs Info Service, anonymously and confidentially, for advice on how to approach the subject and find suitable support.
Joueurs Info Service: 09 74 75 13 13, standard call rate, seven days a week. The national self-exclusion register and the list of licensed operators can be checked directly on the Autorité Nationale des Jeux (ANJ) website.